1. Scope

The following terms and conditions apply to all orders placed through our online shop. Our online shop is intended exclusively for consumers.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial nor their independent professional activity. A business is a natural or legal person or a legally capable partnership that, when entering into a legal transaction, acts in the exercise of its commercial or independent professional activity.

2. Contracting parties, conclusion of contract, correction options

The purchase agreement is concluded with The Smart Dresser GmbH .

By placing products in our online shop, we are making a binding offer to conclude a contract for these items. You can initially place our products in your shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction tools provided and explained in the ordering process. The contract is concluded when you accept the offer for the goods in your shopping cart by clicking the order button. You will receive an order confirmation by email immediately after submitting your order.

3. Contract language, contract text storage

The language(s) available for concluding the contract: German, English, French, Dutch, Spanish, Italian.

We save the contract text and send you the order details and our terms and conditions in text form. You can view the contract text in your customer login.

4. Delivery conditions

Shipping costs are added to the stated product prices. Details regarding shipping costs can be found in the individual offers.

You have the option of collecting your order from: The Smart Dresser GmbH, Almstadtstraße 5, 10119 Berlin, Germany during the following business hours: Mon–Sat: 11:00 – 19:00.

5. Payment

The following payment methods are generally available in our shop:

prepayment

If you select prepayment as your payment method, we will send you our bank details in a separate email and deliver the goods after receipt of payment.

credit card

By submitting your order, you provide your credit card details. Your card will be charged immediately after you place your order.

PayPal

To pay the invoice amount via the payment service provider PayPal (Europe) S.à rl et Cie, SCA, 22–24 Boulevard Royal, L-2449 Luxembourg (“PayPal”), you must be registered with PayPal, authenticate yourself with your login details, and confirm the payment instruction. The payment transaction will be processed by PayPal immediately after you place your order. You will receive further instructions during the ordering process.

PayPal Services

In cooperation with PayPal, we offer you additional payment options beyond PayPal Services. Unless otherwise stated below, payment via PayPal Services does not require registration with PayPal.

• Credit card via PayPal: Your card will be charged by PayPal after the goods have been shipped.
• Direct debit via PayPal: Requires an address and credit check. By confirming the payment instruction, you grant PayPal a direct debit mandate.
• Purchase on account via PayPal: Requires an address and credit check and is processed directly through PayPal.

Sofort by Klarna

To pay the invoice amount via Sofort GmbH, you must have a bank account enabled for online banking. Your account will be debited immediately after placing your order.

Google Pay / Apple Pay

Registration with the respective provider and activation of the corresponding function are required. The payment transaction is processed immediately after confirmation of the payment instruction.

Klarna

In cooperation with Klarna Bank AB (publ), we offer purchase on account and installment payment. These options are only available to consumers and require a successful address and credit check.

Country-specific payment methods

• iDEAL: Exclusively for customers from the Netherlands.
• Bancontact: Exclusively for customers from Belgium.
• eps transfer: Exclusively for customers from Austria.

6. Retention of title

The goods remain our property until full payment is received.

7. Transport damage

If goods are delivered with obvious transport damage, please report such defects to the delivery driver as soon as possible and contact us immediately. Failure to report the damage or contact us will not affect your statutory rights or their enforcement, in particular your warranty rights. However, your cooperation helps us to assert our own claims against the carrier or transport insurance company.

8. Warranty and Guarantees

The statutory warranty rights apply. Information on any additional warranties and their exact terms can be found with the product and on dedicated information pages in the online shop.

9. Liability

We are always liable without limitation for claims arising from damages caused by us, our legal representatives or agents:

• in case of injury to life, body or health,
• in the case of intentional or grossly negligent breach of duty,
• in the case of warranty promises, if agreed, or
• insofar as the scope of application of the Product Liability Act is opened.

In the event of a breach of essential contractual obligations (cardinal obligations) due to slight negligence, liability is limited to the foreseeable damage that typically arises at the time of contract conclusion. All other claims for damages are excluded.

10. Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR), which you can find here . We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.